The resilience assessment of supply networks: A case study from the Indonesian Fertilizer Industry

The complexity of infrastructure availability changes leads to problems in supply networks. Consequently, supply networks need to become resilient to complex systems. This paper proposes a conceptual framework for assessing the resilience of supply networks to changes in infrastructure availability. A socio-technical system approach was integrated with an enterprise-engineering framework to design a resilience assessment framework. The framework aims to aid decision makers in assessing supply networks by considering the six perspectives of socio-technical systems. A case study from the fertilizer industry in Indonesia was used to evaluate the framework. The case study analysis identified port availability as the most important infrastructure facility that influences supply networks resilience in Indonesia. A simulation model was used to explore the effect of port availability on supply networks risk and resilience. By using the simulation model, decision makers can predict the level of risk and key performance indicators in order to assess resilience dimensions.