Position Paper: Trust, Teamwork and Digital Twins

We explore how team trust psychology can help us understand human interactions with digital twins. We first discuss trust from a psychological perspective and examine trust in human-human and human-AI dyads. Here, Artificial Intelligence (AI) broadly refers to intelligent agents, including autonomous systems. Next we discuss aspects of trust that emerge in teams. In the final section, we summarise the roles humans and digital twins have been reported to assume in their interactions and consider how the factors of interdependence, distinct roles and shared goals may impact the performance of work teams involving a digital twin.