What Makes a Person Accessible? Exploring the Characteristics of ‘Accessible People’ From the Perspective of Adults With Learning Disabilities

Background Previous research has investigated the factors that promote or reduce accessibility for people with learning disabilities. However, the role of people in facilitating accessible spaces, experiences and services and the characteristics on individuals that make them ‘accessible’ has been under-considered.

Methods The present study reports on the findings from a participatory action doctoral research project. Seven people with learning disabilities were recruited and trained as co-researchers on the project. Co-researchers investigated the concept of ‘Accessible People’ via group discussion, drawings and poetry.

Findings People were considered to positively or negatively influence accessibility in a range of contexts. Thematic analyses revealed 10 characteristics of Accessible People. Characteristics included interpersonal qualities (such as being open-minded, friendly and welcoming and helpful and supportive) and competency-based qualities (including knowledge of learning disabilities and being easy to communicate with).

Conclusions Accessible people were reported to play a crucial role in supporting the accessibility of spaces, activities and experiences. Embodiment of the characteristics of accessible people may enhance accessibility for people with learning disabilities in a variety of contexts.