Exploring the impact of external rewards on e-government services adoption: empirical evidence from Jordan

Abulhaija, S., Arroyabe, M.F., Kwong, C. et al. (1 more author) (2025) Exploring the impact of external rewards on e-government services adoption: empirical evidence from Jordan. Public Management Review. ISSN: 1471-9037

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Item Type: Article
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© 2025 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. The terms on which this article has been published allow the posting of the Accepted Manuscript in a repository by the author(s) or with their consent.

Keywords: E-government; e-services; digital services; adoption; public sector; government; UTAUT; digital transformation; digitalization; extrinsic motivation; external rewards; digital divide; digital inequality; digital skills
Dates:
  • Accepted: 27 January 2025
  • Published (online): 20 February 2025
Institution: The University of Leeds
Academic Units: The University of Leeds > Faculty of Business (Leeds) > Analytics, Technology & Ops Department
Depositing User: Symplectic Publications
Date Deposited: 10 Sep 2025 16:00
Last Modified: 10 Sep 2025 16:00
Status: Published online
Publisher: Taylor & Francis
Identification Number: 10.1080/14719037.2025.2461685
Sustainable Development Goals:
  • Sustainable Development Goals: Goal 4: Quality Education
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