Morris, L.-D. orcid.org/0000-0002-6348-7675, McKay, A. orcid.org/0000-0002-8187-4759 and Cassidy, T. (2024) A design evaluation tool for older adults using domestic information processing appliances. Applied Ergonomics, 114. 104106. ISSN 0003-6870
Abstract
Domestic information processing appliances include embedded digital technologies with which users interact. The designs of such appliances tend to be technology oriented and not well-suited to the needs of older adults. This is problematic because these appliances are essential in many activities of daily living and so affect the ability of people to live independently. This paper introduces a coding scheme for the analysis of users' interactions with such appliances and uses it to inform recommendations for the design of operational interfaces and associated instructional materials. The efficacy of the coding scheme as a design evaluation tool is illustrated by its application in a microwave oven case study. The coding scheme considers four aspects of users' interactions with this type of device: information processing activities, including the gathering and interpretation of information from the appliance, its user manual and cooking instructions from food packaging; interactions with the device's user interface; concurrent verbalisation supporting problem-solving; and impediments to the user's workflow.
Metadata
Item Type: | Article |
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Authors/Creators: |
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Keywords: | Domestic information appliance; Elderly people; Human-machine interface; Independent living; User-centred design |
Dates: |
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Institution: | The University of Leeds |
Academic Units: | The University of Leeds > Faculty of Engineering & Physical Sciences (Leeds) > School of Mechanical Engineering (Leeds) > Institute of Engineering Systems and Design (iESD) (Leeds) |
Depositing User: | Symplectic Publications |
Date Deposited: | 19 Oct 2023 10:54 |
Last Modified: | 13 Sep 2024 00:13 |
Status: | Published |
Publisher: | Elsevier |
Identification Number: | 10.1016/j.apergo.2023.104106 |
Related URLs: | |
Open Archives Initiative ID (OAI ID): | oai:eprints.whiterose.ac.uk:204352 |
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Filename: Paper-v-00767R1-Revised--with-TC_LDM_20062023-A.pdf
Licence: CC-BY-NC-ND 4.0