Navigating digital harms: using artificial intelligence to triage support for journalists

Digital threats originate anywhere in the world, compromising the online and physical work and safety of journalists and media workers. In addition, the cross-border reporting work –and its dissemination online– exacerbates journalists’ exposure to digital threats and physical violence. To assist journalists and media workers in navigating the geopolitics of their work, life and livelihood, TrollBusters used generative Artificial Intelligence (AI) to develop an assistant ‘Navigator’. The tool is designed to address the speed, scale and complexity of technological harms against journalists and media workers by providing solutions and intelligence on legal redress and digital safety strategies and by assisting journalists in the calculus of professional, geographical, political, physical and digital risks to doing journalism in a digital age.