Digital competencies of public library professionals in England

This article describes a study on the digital competencies of public library professionals in England. Data was collected from 52 participants via an online questionnaire and results were analyzed using descriptive statistics. Results indicate that while the majority of staff feel confident using digital technologies and supporting library patrons, they lacked the confidence to use emerging technologies, to troubleshoot common technical issues and programming skills. Staff noted barriers to enhancing their digital skills, including reduced staffing and a lack of professional development opportunities. Recommendations are offered to enhance the digital competencies of public library staff in the UK and globally.