Thelwall, M. orcid.org/0000-0001-6065-205X (2025) ChatGPT for complex text evaluation tasks. Journal of the Association for Information Science and Technology, 76 (4). pp. 645-648. ISSN 2330-1635
Abstract
ChatGPT and other large language models (LLMs) have been successful at natural and computer language processing tasks with varying degrees of complexity. This brief communication summarizes the lessons learned from a series of investigations into its use for the complex text analysis task of research quality evaluation. In summary, ChatGPT is very good at understanding and carrying out complex text processing tasks in the sense of producing plausible responses with minimum input from the researcher. Nevertheless, its outputs require systematic testing to assess their value because they can be misleading. In contrast to simple tasks, the outputs from complex tasks are highly varied and better results can be obtained by repeating the prompts multiple times in different sessions and averaging the ChatGPT outputs. Varying ChatGPT's configuration parameters from their defaults does not seem to be useful, except for the length of the output requested.
Metadata
Item Type: | Article |
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Authors/Creators: |
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Copyright, Publisher and Additional Information: | © 2024 The Author(s). Journal of the Association for Information Science and Technology published by Wiley Periodicals LLC on behalf of Association for Information Science and Technology. This is an open access article under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/4.0/), which permits use, distribution and reproduction in any medium, provided the original work is properly cited. |
Keywords: | ChatGPT; Large Language Models; Complex text processing tasks |
Dates: |
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Institution: | The University of Sheffield |
Academic Units: | The University of Sheffield > Faculty of Social Sciences (Sheffield) > Information School (Sheffield) |
Depositing User: | Symplectic Sheffield |
Date Deposited: | 12 Nov 2024 17:20 |
Last Modified: | 18 Mar 2025 10:30 |
Status: | Published |
Publisher: | Wiley |
Refereed: | Yes |
Identification Number: | 10.1002/asi.24966 |
Open Archives Initiative ID (OAI ID): | oai:eprints.whiterose.ac.uk:219246 |