Walsh, D., Hall, M., Clough, P.D. et al. (1 more author) (2017) The ghost in the museum website: investigating the general public's interactions with museum websites. In: Research and Advanced Technology for Digital Libraries. Theory and Practice of Digital Libraries (TPDL 2017), 18-21 Sep 2017, Thessaloniki, Greece. Lecture Notes in Compuer Science . Springer, Cham , pp. 434-445.
Abstract
Museums are increasing access to their collections via web-based interfaces, but are seeing high numbers of users looking at only one or two pages within 10 s and then leaving. To decrease this rate, a better understanding of the type of user who visits a museum web-site is required. Existing models for museum web-site users tend to focus on a small number of groups or provide little detail in their definitions of the groups. This paper presents the results of a large scale museum user survey in which data on a wide range of user characteristics was collected to provide well founded definitions for the user group’s motivations, tasks, engagement, and domain knowledge. The results highlight that the general public and non-professional users make up the majority of users and allow us to clearly define these two groups.
Metadata
Item Type: | Proceedings Paper |
---|---|
Authors/Creators: |
|
Copyright, Publisher and Additional Information: | © 2017 Springer International Publishing AG. This is an author produced version of a paper subsequently published in Lecture Notes in Computer Science. Uploaded in accordance with the publisher's self-archiving policy. |
Keywords: | Digital cultural heritage; museum web-site; users; survey |
Dates: |
|
Institution: | The University of Sheffield |
Academic Units: | The University of Sheffield > Faculty of Social Sciences (Sheffield) > Information School (Sheffield) |
Depositing User: | Symplectic Sheffield |
Date Deposited: | 11 Aug 2017 13:50 |
Last Modified: | 19 Dec 2022 13:36 |
Published Version: | https://doi.org/10.1007/978-3-319-67008-9_34 |
Status: | Published |
Publisher: | Springer, Cham |
Series Name: | Lecture Notes in Compuer Science |
Refereed: | Yes |
Identification Number: | 10.1007/978-3-319-67008-9_34 |
Open Archives Initiative ID (OAI ID): | oai:eprints.whiterose.ac.uk:120083 |