Macintosh, A. and Whyte, A. (2008) Towards an evaluation framework for eParticipation. Transforming Government: People, Process & Policy, 2 (1). pp. 16-30. ISSN 1750-6166
Abstract
Purpose
The paper demonstrates the use of a range of perspectives and methods to evaluate eParticipation initiatives. We argue that there is a need for coherent evaluation frameworks employing such perspectives and methods, the better to understand current eParticipation applications and learn from these experiences.
Approach
A case study of eParticipation evaluation for four local authority led projects from the ‘top down’ stream of the UK Local e-Democracy National Project is presented.
Research implications
We argue that further research is needed in two main areas; first, on the applicability of eParticipation tools to particular contexts, and second, to integrate fieldwork methods to assess social acceptance of eParticipation and represent the diversity of views obtained from citizens, community groups and other stakeholders.
Practical implications
The paper describes the application of the framework, demonstrates the importance of a multi-method approach, and outlines some barriers to using it.
Originality
The described framework is a basis for further development since eParticipation evaluation is in its infancy despite strong advocacy of evaluation in e-government research and practice literature.
Metadata
Item Type: | Article |
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Authors/Creators: |
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Copyright, Publisher and Additional Information: | This is an author produced version of a paper published in Transforming Government: People, Process & Policy. Uploaded in accordance with the publisher's self-archiving policy. |
Keywords: | eDemocracy, digital democracy, eEngagement, e-Government, eParticipation, Evaluation |
Dates: |
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Institution: | The University of Leeds |
Academic Units: | The University of Leeds > Faculty of Arts, Humanities and Cultures (Leeds) > School of Media & Communication (Leeds) |
Depositing User: | Professor Ann Macintosh |
Date Deposited: | 16 Apr 2008 09:51 |
Last Modified: | 16 Sep 2016 13:52 |
Published Version: | http://dx.doi.org/10.1108/17506160810862928 |
Status: | Published |
Publisher: | Emerald Group Publishing Limited |
Refereed: | Yes |
Identification Number: | 10.1108/17506160810862928 |
Open Archives Initiative ID (OAI ID): | oai:eprints.whiterose.ac.uk:3742 |