Balancing clean and quality production goals: A multi-analytical approach to scrutinizing the influencing factors in China's manufacturing industry

Under the strategies of “high-quality development” and "dual carbon goals", the manufacturing industry in China is confronted with the simultaneous challenges of ensuring the production of high-quality goods and adopting environmentally friendly production practices. The integration of cleaner production and quality management has received widespread attention; however, existing research cannot comprehensively identify the interactive factors between quality management and cleaner production and analyze their mechanism of action. This research employed a multi-faceted approach involving meetings, interviews, and online data to access primary materials, and complemented by grounded theory and quality tool (5M1E), a total of 18 quality factors that exert a substantial impact on the attainment of clean production objectives were ultimately identified. To meticulously assess the interrelationships among factors, this study employed the interval value hesitant preference relationship DEMATEL-AISM technique. The findings of the study emphasize the significance of Employee Quality Skill Level (F1) and Production Environment Quality (F15) as critical quality factors that should be given priority and careful consideration by managers aiming for a cleaner production process. The results of this study have the potential to enhance the manufacturing industry's ability to predict and prevent quality and environmental issues, thereby ensuring the long-term sustainability of clean production and effective quality management.