Pirmoradi, A., Hoeber, O., Harvey, M. orcid.org/0000-0001-5504-2089 et al. (2 more authors) (Accepted: 2024) Integrating eye tracking, feature use, and emotional valence: A multimodal approach to evaluating search interfaces. In: CHIIR '25: Proceedings of the 2025 Conference on Human Information Interaction and Retrieval. 2025 ACM SIGIR Conference on Human Information Interaction and Retrieval (CHIIR'25), 24-28 Mar 2025, Melbourne, Victoria, Australia. Association for Computing Machinery (ACM) (In Press)
Abstract
Interactive Information Retrieval (IIR) interfaces are typically evaluated using questionnaires that gather post-task subjective measures such as ease of use, usefulness, satisfaction, and user engagement, along with in-task objective measures derived from log analysis. However, a comprehensive evaluation requires a deeper understanding of user behaviour beyond such traditional measures. Integrating eye tracking data with logged feature use and emotional valence provides a multimodal approach to evaluating a search interface at the feature level. To validate this approach, we examined three search interfaces in a controlled laboratory study focused on exploratory search within the context of digital humanities archives. A key benefit of this multimodal approach is that it allows us to evaluate both traditional interaction with the search interface (looking at a feature, using it, and experiencing an emotional response) as well as passive interaction with the search interface (looking at a feature, choosing not to use it but possibly getting information from it, and experiencing an emotional response). Using this approach, we were able to identify specific features of the interfaces that generated positive and negative emotional valence responses when used, as well as features that generated such emotional valence responses when viewed but not used. Such feature-level assessments would be difficult to capture using other means, providing insight into the nature of the searchers’ experiences using the search interfaces.
Metadata
Item Type: | Proceedings Paper |
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Authors/Creators: |
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Copyright, Publisher and Additional Information: | © 2025 Copyright held by the owner/author(s). |
Keywords: | Search interface user studies; controlled laboratory study; facial emotional detection; emotional valence responses; eye tracking; keyword/result linking; exploratory search; digital humanities |
Dates: |
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Institution: | The University of Sheffield |
Academic Units: | The University of Sheffield > Faculty of Social Sciences (Sheffield) > Information School (Sheffield) |
Depositing User: | Symplectic Sheffield |
Date Deposited: | 24 Jan 2025 09:33 |
Last Modified: | 24 Jan 2025 09:43 |
Status: | In Press |
Publisher: | Association for Computing Machinery (ACM) |
Refereed: | Yes |
Related URLs: | |
Open Archives Initiative ID (OAI ID): | oai:eprints.whiterose.ac.uk:221994 |
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Filename: Pirmoradi-Hoeber-Harvey-Momeni-Gleeson-CHIIR2025.pdf
