Tourist acceptance of ChatGPT in travel services: the mediating role of parasocial interaction

Xu, H., Law, R., Lovett, J. orcid.org/0000-0002-5839-3770 et al. (2 more authors) (2024) Tourist acceptance of ChatGPT in travel services: the mediating role of parasocial interaction. Journal of Travel and Tourism Marketing, 41 (7). pp. 955-972. ISSN 1054-8408

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Item Type: Article
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© 2024 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group.This is an Open Access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use,distribution, and reproduction in any medium, provided the original work is properly cited. The terms on which this article has been published allow the posting of the Accepted Manuscript in a repository by the author(s) or with their consent.

Keywords: ChatGPT; chatbot; parasocial interaction; generative AI;acceptance; tourism
Dates:
  • Published: 6 June 2024
  • Published (online): 6 June 2024
  • Accepted: 17 May 2024
Institution: The University of Leeds
Academic Units: The University of Leeds > Faculty of Environment (Leeds) > School of Geography (Leeds) > Ecology & Global Change (Leeds)
Depositing User: Symplectic Publications
Date Deposited: 04 Jun 2024 13:33
Last Modified: 14 Jun 2024 15:02
Published Version: https://www.tandfonline.com/doi/full/10.1080/10548...
Status: Published
Publisher: Taylor & Francis Group
Identification Number: 10.1080/10548408.2024.2364336
Open Archives Initiative ID (OAI ID):

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