Digital transformation in manufacturing organisations and its effects on performance

Digital transformation, i.e. the use of digital technologies to transform industry’s processes and strategies, has become a major trend, especially in the manufacturing industry because of the nature of the industry, which makes the digital transformation more appealing due to the potential of reducing time, costs and therefore increase productivity and performance (Kane et al., 2015; Liere-Netheler et al., 2018). However, digital transformation is not always successful and there are companies that cannot keep up with it and cannot develop and implement it quickly enough, such as the bankruptcy of movie-rental company Blockbuster (Kane et al., 2015; Liere-Netheler et al., 2018). It is important to understand what impact digital transformation has had on the manufacturing industry since so many companies are investing money and time in digital transformation. To improve the success rate of future digital transformation, avoid further losses during the transformation process, and save money on transformation costs, it is important to understand how digital transformation has affected the manufacturing industry.