Deng, H, Coyle-Shapiro, J, Zhu, Y et al. (1 more author) (2023) Serving the cause when my organization does not: A self-affirmation model of employees’ compensatory responses to ideological contract breach. Personnel Psychology, 76 (4). pp. 1161-1186. ISSN 0031-5826
Abstract
Transactional and relational contract breach occur when organizations fail to deliver on promised personal benefits for employees and are associated with negative behaviors reciprocating such mistreatment. However, recent research suggests that ideological contract breach, a unique form of contract breach, may yield constructive behaviors because it is not organizations’ direct personal mistreatment of employees, but organizations’ abandonment of a valued cause to benefit a third party. Such an interesting prediction goes beyond the dominant social-exchange framework, which mainly forecasts destructive responses to breach. In this research, we develop a novel self-affirmation model to explain how ideological contract breach results in counterintuitive positive outcomes. In a hospital field study among medical professionals (N = 362) and their supervisors (N = 129), we found that ideological contract breach induces employees’ rumination about the breach, which in turn prompts them to self-affirm core values at work. This self-affirmation eventually spurs proactive serving behavior and self-improvement behavior to compensate for the breached ideology. Professional identification enhances this self-affirmation process.
Metadata
Item Type: | Article |
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Authors/Creators: |
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Copyright, Publisher and Additional Information: | © 2022 The Authors. Personnel Psychology published by Wiley Periodicals LLC. This is an open access article under the terms of the Creative Commons Attribution-NonCommercial-NoDerivs License, which permits use and distribution in any medium, provided the original work is properly cited, the use is non-commercial and no modifications or adaptations are made. |
Keywords: | ideological contract breach; proactive behavior; professional identification; self-affirmation |
Dates: |
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Institution: | The University of Leeds |
Academic Units: | The University of Leeds > Faculty of Business (Leeds) > Management Division (LUBS) (Leeds) > Management Division Organizational Behaviour (LUBS) |
Depositing User: | Symplectic Publications |
Date Deposited: | 10 Oct 2022 14:37 |
Last Modified: | 11 Nov 2024 11:15 |
Status: | Published |
Publisher: | Wiley |
Identification Number: | 10.1111/peps.12546 |
Open Archives Initiative ID (OAI ID): | oai:eprints.whiterose.ac.uk:191526 |