Hui, H and McLernon, D orcid.org/0000-0002-5163-1975 (2019) Design and Application of a Service Outsourcing Cloud for the Insurance Industry. In: Proceedings of the 9th International Conference on Information Communication and Management. ICICM 2019: 9th International Conference on Information Communication and Management, 23-26 Aug 2019, Prague, Czech Republic. Association for Computing Machinery ISBN 978-1-4503-7188-9
Abstract
With the development and maturity of cloud computing technology, many cloud-based solutions for specific industry applications are also rapidly emerging. This study designed and implemented a Service Outsourcing Cloud for the Insurance Industry (SOC-II) for China's huge market demand, especially for Business Process Outsourcing (BPO) companies serving the insurance industry. Firstly, this research presents the cloud computing ecosystem, conducts SOC-II needs analysis, and then proposes the system architecture and logical architecture of SOC-II. Secondly, this paper introduces an image processing case in a SOC-II production operation system, and gives the operating mode and management mode of SOC-II. Thirdly, we summarize the main features of SOC-II and the new changes that SOC-II brings to the insurance industry. Finally, the article discusses the challenges of cloud computing.
Metadata
Item Type: | Proceedings Paper |
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Authors/Creators: |
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Copyright, Publisher and Additional Information: | © 2019 Association for Computing Machinery. This is an author produced version of a paper published in Proceedings of the 9th International Conference on Information Communication and Management. Uploaded in accordance with the publisher's self-archiving policy. |
Keywords: | BPO; Service Outsourcing Cloud; Insurance Industry |
Dates: |
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Institution: | The University of Leeds |
Academic Units: | The University of Leeds > Faculty of Engineering & Physical Sciences (Leeds) > School of Electronic & Electrical Engineering (Leeds) > Robotics, Autonomous Systems & Sensing (Leeds) |
Depositing User: | Symplectic Publications |
Date Deposited: | 13 May 2019 12:55 |
Last Modified: | 03 Jan 2020 16:58 |
Status: | Published |
Publisher: | Association for Computing Machinery |
Identification Number: | 10.1145/3357419.3357420 |
Open Archives Initiative ID (OAI ID): | oai:eprints.whiterose.ac.uk:145890 |