Andrews, R, Boyne, G and Mostafa, AMS (2017) When Bureaucracy Matters for Organizational Performance: Exploring the Benefits of Administrative Intensity in Big and Complex Organizations. Public Administration, 95 (1). pp. 115-139. ISSN 0033-3298
Abstract
Administrative intensity is arguably a major determinant of public service performance. Although a large administrative function might constitute a bureaucratic burden, it could also enable organizations to better coordinate key activities. In particular, administrative intensity may strengthen or weaken the performance effects of other key organizational characteristics, such as size and task complexity. To explore these ideas, we analyse the separate and combined effects of administrative intensity, organization size and task complexity on the research and educational performance of UK universities between 2005 and 2011. The statistical results suggest that administrative intensity has a performance pay‐off for big and complex organizations.
Metadata
Item Type: | Article |
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Authors/Creators: |
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Copyright, Publisher and Additional Information: | © 2017 John Wiley & Sons Ltd. This is the peer reviewed version of the following article: Andrews, R, Boyne, G and Mostafa, AMS (2017) When Bureaucracy Matters for Organizational Performance: Exploring the Benefits of Administrative Intensity in Big and Complex Organizations. Public Administration, 95 (1). pp. 115-139. ISSN 0033-3298, which has been published in final form at https://doi.org/10.1111/padm.12305. This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Use of Self-Archived Versions. |
Dates: |
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Institution: | The University of Leeds |
Academic Units: | The University of Leeds > Faculty of Business (Leeds) > Management Division (LUBS) (Leeds) > Management Division Organizational Behaviour (LUBS) |
Depositing User: | Symplectic Publications |
Date Deposited: | 27 Mar 2019 13:28 |
Last Modified: | 25 Mar 2020 07:11 |
Status: | Published |
Publisher: | Wiley |
Identification Number: | 10.1111/padm.12305 |
Open Archives Initiative ID (OAI ID): | oai:eprints.whiterose.ac.uk:144125 |