Huaccho Huatuco, Luisa Delfa orcid.org/0000-0003-0303-0857, Martinez, Veronica, Burgess, Thomas et al. (1 more author) (2019) High Value Manufacturing (HVM) in the UK: Case studies and focus group insights. Production Planning and Control. pp. 60-75. ISSN 1366-5871
Abstract
This paper studies the internal mechanisms that allow organisations to become high value manufacturing (HVM). Using a qualitative methodology, three UK manufacturing companies formed in-depth case studies with semi-structured interviews, observations and historical data. The HVM value matrix of Martinez and co-workers is used to categorise each organisation’s value proposition. Wider benchmarking of the three organisations was carried out against a focus group with an additional seven manufacturing organisations. Thus, data from 10 manufacturing organisations are included in this research. The cases follow the ‘customer intimacy’ HVM discipline. The business processes supporting these value propositions were identified. Interestingly, each organisation’s desired value proposition differs from their current one. ‘Technological integrators’ predominantly rely on new product development (NPD) and Strategy processes, whereas ‘Socialisors’ rely predominantly on Strategy and Customer Relationship processes. Companies can use the findings to better understand their current HVM value proposition and, where necessary, plan their transition to a future desired HVM value proposition.
Metadata
Item Type: | Article |
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Authors/Creators: |
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Copyright, Publisher and Additional Information: | © 2019 Informa UK Limited, trading as Taylor & Francis Group. This is an author-produced version of the published paper. Uploaded in accordance with the publisher’s self-archiving policy. Further copying may not be permitted; contact the publisher for details. |
Keywords: | Value proposition,business processes,high value manufacturing,manufacturing,strategic choice theory |
Dates: |
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Institution: | The University of York |
Academic Units: | The University of York > Faculty of Social Sciences (York) > The York Management School |
Depositing User: | Pure (York) |
Date Deposited: | 09 Nov 2018 11:30 |
Last Modified: | 09 Mar 2025 00:06 |
Published Version: | https://doi.org/10.1080/09537287.2018.1524162 |
Status: | Published |
Refereed: | Yes |
Identification Number: | 10.1080/09537287.2018.1524162 |
Related URLs: | |
Open Archives Initiative ID (OAI ID): | oai:eprints.whiterose.ac.uk:138441 |