Lonsdale, MDS orcid.org/0000-0003-0315-6169, Lonsdale, DJ and Lim, H-W (Cover date: December 2018) The impact of neglecting user-centered information design principles when delivering online information: Cyber security awareness websites as a case study. Information Design Journal, 24 (2). pp. 151-177. ISSN 0142-5471
Abstract
Information design principles are overlooked in cyber security awareness websites. An Information Design Process Model was devised to help frame and interpret how online information is processed and the role information design principles have in facilitating that processing. Two websites were then compared, and results show significant differences in terms of performance, behavior and perception. The results also show that in situations where serious information is at stake (such as cyber security), a more accessible design does not seem to be sufficient to project a sense of trust and security among users. All these findings led to original insights regarding the design of online information in terms of lasting impression and user-centered design approaches.
Metadata
Item Type: | Article |
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Authors/Creators: |
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Copyright, Publisher and Additional Information: | © 2018 John Benjamins Publishing Company. This is an author produced version of a paper accepted for publication in Information Design Journal. Uploaded in accordance with the publisher's self-archiving policy. John Benjamins Publishing should be contacted for permission to re-use the material in any form. |
Keywords: | Cyber Security; Information Design; Information Processing; Online Information; User-Centered Information Design Principles |
Dates: |
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Institution: | The University of Leeds |
Academic Units: | The University of Leeds > Faculty of Arts, Humanities and Cultures (Leeds) > School of Design (Leeds) |
Depositing User: | Symplectic Publications |
Date Deposited: | 18 Sep 2018 10:16 |
Last Modified: | 16 Oct 2019 14:17 |
Status: | Published |
Publisher: | John Benjamins Publishing |
Identification Number: | 10.1075/idj.00005.san |
Open Archives Initiative ID (OAI ID): | oai:eprints.whiterose.ac.uk:135751 |