Pierandrei, FM, Remotti, S, Tang, T orcid.org/0000-0002-5410-7271 et al. (2 more authors) (2018) Service design tools to engage marginalised youth in San Communities of Southern Africa. In: Linköping Electronic Conference Proceedings. ServDes.2018: Service Design Proof of Concept, 18-20 Jun 2018, Milan, Italy. Linköping University Electronic Press , pp. 911-923. ISBN 978-91-7685-237-8
Abstract
This paper reports the findings as part of a EU funded project which focuses on the participatory development with the Youth in marginalised communities of Southern Africa. It discusses the advantages of the adoption of Service Design methods in providing selfawareness, engagement and active collaboration among participants. Based on the literature review of Social Innovation, Participatory Design and Service Design, a framework is proposed and suggests a different overview of the role of individuals in a contemporary community, with the aim of identifying features that enable and empower the youths as change agents in their communities. A tool book is created as a result of a selection of the most effective tools and techniques developed and used in a series of workshops carried out with local Youth. Through a case study, we illustrate the use of process and tools that enables and creates an ethical, equal and open platform where the basic skills can be transferred, and issues or challenges identified individually and collectively can be transformed into solution-oriented opportunities.
Metadata
Item Type: | Proceedings Paper |
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Authors/Creators: |
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Copyright, Publisher and Additional Information: | © The Authors 2018. This is an author produced version of a paper published in Linköping Electronic Conference Proceedings. Uploaded in accordance with the publisher's self-archiving policy. |
Keywords: | participatory design; service design; youth empowerment; design process; marginalised youth |
Dates: |
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Institution: | The University of Leeds |
Academic Units: | The University of Leeds > Faculty of Arts, Humanities and Cultures (Leeds) > School of Design (Leeds) |
Funding Information: | Funder Grant number EU - European Union 645743 |
Depositing User: | Symplectic Publications |
Date Deposited: | 11 Jul 2018 13:23 |
Last Modified: | 12 Jul 2018 03:02 |
Published Version: | http://www.ep.liu.se/ecp/contents.asp?issue=150 |
Status: | Published |
Publisher: | Linköping University Electronic Press |
Open Archives Initiative ID (OAI ID): | oai:eprints.whiterose.ac.uk:133157 |