Hughes, HPN orcid.org/0000-0001-8454-8206, Clegg, CW, Bolton, L et al. (1 more author) (2017) Systems Scenarios: A tool for facilitating the socio-technical design of work systems. Ergonomics, 60 (10). pp. 1319-1335. ISSN 0014-0139
Abstract
The socio-technical systems approach to design is well documented. Recognising the benefits of this approach, organisations are increasingly trying to work with systems, rather than their component parts. However, few tools attempt to analyse the complexity inherent in such systems, in ways that generate useful, practical outputs. In this paper, we outline the ‘System Scenarios Tool’ (SST), which is a novel, applied methodology that can be used by designers, end-users, consultants or researchers to help design or re-design work systems. The paper introduces the SST using examples of its application, and describes the potential benefits of its use, before reflecting on its limitations. Finally, we discuss potential opportunities for the tool, and describe sets of circumstances in which it might be used.
Metadata
Item Type: | Article |
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Authors/Creators: |
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Copyright, Publisher and Additional Information: | © 2017 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. |
Keywords: | Work organisation, socio-technical systems, system performance modelling, cost–benefit analysis, ergonomics tools and methods |
Dates: |
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Institution: | The University of Leeds |
Academic Units: | The University of Leeds > Faculty of Business (Leeds) > Management Division (LUBS) (Leeds) > Management Division Organizational Behaviour (LUBS) |
Funding Information: | Funder Grant number Innovate UK fka Technology Strategy Board (TSB) 400220 2400-25148 |
Depositing User: | Symplectic Publications |
Date Deposited: | 30 Jan 2017 13:20 |
Last Modified: | 11 Jul 2018 17:23 |
Published Version: | https://doi.org/10.1080/00140139.2017.1288272 |
Status: | Published |
Publisher: | Taylor & Francis |
Identification Number: | 10.1080/00140139.2017.1288272 |
Open Archives Initiative ID (OAI ID): | oai:eprints.whiterose.ac.uk:111279 |