Kirkham, R. and Martin, J. (2014) Designing an English Public Services Ombudsman. Journal of Social Welfare and Family Law, 36 (3). pp. 330-348. ISSN 0964-9069
Abstract
This article explores the question of how to integrate the ombudsman community in England, a proposal for which there is much support but less agreement on the way forward. It is argued that, in the long-term, successful reform will not occur unless three distinct perspectives on administrative justice are incorporated into the proposal to form a single public services ombudsman for England. This approach points to a set of strong principles that should direct redesign of the ombudsman sector in England in order to establish an institution capable of responding to current and future demands.
Metadata
Authors/Creators: |
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Copyright, Publisher and Additional Information: | © 2014 Taylor & Francis. This is an author produced version of a paper subsequently published in Journal of Social Welfare and Family Law. Uploaded in accordance with the publisher's self-archiving policy. |
Keywords: | administrative justice; harmonization; public services; public services ombudsman; redress design |
Dates: |
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Institution: | The University of Sheffield |
Academic Units: | The University of Sheffield > Faculty of Social Sciences (Sheffield) > School of Law (Sheffield) |
Depositing User: | Symplectic Sheffield |
Date Deposited: | 19 Apr 2016 14:36 |
Last Modified: | 20 Apr 2016 04:12 |
Published Version: | http://dx.doi.org/10.1080/09649069.2014.933595 |
Status: | Published |
Publisher: | Taylor & Francis |
Refereed: | Yes |
Identification Number: | https://doi.org/10.1080/09649069.2014.933595 |