Expectation-achievement gaps and satisfaction in World Cup football supporters: a quasi-experiment

Robinson, MA orcid.org/0000-0001-5535-8737, Davis, MC orcid.org/0000-0003-1577-7544 and Unsworth, KL orcid.org/0000-0002-0826-7565 (2023) Expectation-achievement gaps and satisfaction in World Cup football supporters: a quasi-experiment. European Sport Management Quarterly, 23 (5). pp. 1304-1327. ISSN 1618-4742

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Copyright, Publisher and Additional Information: © 2021 The Author(s). This is an Open Access article distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives License (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is properly cited, and is not altered, transformed, or built upon in any way.
Keywords: Expectation-achievement gap; expectations; satisfaction; happiness; prospect theory
Dates:
  • Accepted: 9 November 2021
  • Published (online): 7 December 2021
  • Published: 3 September 2023
Institution: The University of Leeds
Academic Units: The University of Leeds > Faculty of Business (Leeds) > Management Division (LUBS) (Leeds) > Management Division Organizational Behaviour (LUBS)
Depositing User: Symplectic Publications
Date Deposited: 09 Dec 2021 13:31
Last Modified: 05 Feb 2024 15:31
Status: Published
Publisher: Routledge
Identification Number: https://doi.org/10.1080/16184742.2021.2007278

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