Items where authors include "Williams, SC"

Monograph

Allen, DK, Norman, A, Williams, SC et al. (3 more authors) (2017) Policing, Information and Technology in the UK: A national survey. Report.

Conference or Workshop Item

Williams, SC orcid.org/0000-0003-0160-0457, Boso, N, Shaw, N et al. (1 more author) (2016) Customer satisfaction as a performance measurement and management tool in English social housing. In: 23rd EurOMA 2016 Interactions, 17-22 Jun 2016, Trondheim, Norway.

Williams, SC orcid.org/0000-0003-0160-0457, Shaw, N and Allen, D A customer feedback model for service performance improvement: Preliminary case study results. In: 24th International Annual EurOMA Conference, 01-05 Jul 2017, Edinburgh.