Items where authors include "Sharma, PN"
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Article
Hult, GTM, Sharma, PN, Morgeson III, FV et al. (1 more author) (2019) Antecedents and Consequences of Customer Satisfaction: Do They Differ Across Online and Offline Purchases? Journal of Retailing, 95 (1). pp. 10-23. ISSN 0022-4359