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Sanders, C., Nahar, P., Small, N. et al. (23 more authors) (2020) Digital methods to enhance the usefulness of patient experience data in services for long-term conditions: the DEPEND mixed-methods study. Health Services and Delivery Research, 8 (28). ISSN 2050-4349

Ong, B.N., Hodgson, D. orcid.org/0000-0002-9292-5945, Small, N. et al. (2 more authors) (2020) Implementing a digital patient feedback system: an analysis using normalisation process theory. BMC Health Services Research, 20 (1). 387. ISSN 1472-6963

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