Items where authors include "Mafael, A"

Article

Gerrath, MHEE orcid.org/0000-0001-7422-2181, Mafael, A, Ulqinaku, A orcid.org/0000-0003-3456-6451 et al. (1 more author) (2023) Service failures in times of crisis: An analysis of eWOM emotionality. Journal of Business Research, 154. 113349. ISSN 0148-2963