Items where authors include "Chan, H.K."

Article

Chan, H.K., Rowe, R. orcid.org/0000-0001-5556-3650 and Carroll, D. (2024) Factors associated with parent-teacher hyperactivity/inattention screening discrepancy: findings from a UK national sample. PLoS ONE, 19 (5). e0299980. ISSN 1932-6203

Li, X., Xu, M., Zeng, W. orcid.org/0000-0003-0878-1465 et al. (2 more authors) (2023) Exploring customer concerns on service quality under the COVID-19 crisis: A social media analytics study from the retail industry. Journal of Retailing and Consumer Services, 70. 103157. ISSN 0969-6989

Wang, Y. orcid.org/0000-0003-1575-0245, Zhang, M., Tse, Y.K. et al. (1 more author) (2020) Unpacking the impact of social media analytics on customer satisfaction : do external stakeholder characteristics matter? International Journal of Operations and Production Management, 40 (5). pp. 647-669. ISSN 0144-3577