Bayerl, P.S., Lauche, K. and Axtell, C. orcid.org/0000-0002-4125-6534 (2016) Revisiting group-based technology adoption as a dynamic process: the role of changing attitude-rationale configurations. MIS Quarterly: Management Information Systems, 40 (3). pp. 775-784. ISSN 0276-7783
Abstract
In this study we set out to better understand the dynamics behind group-based technology adoption by investigating the underlying mechanisms of changes in collective adoption decisions over time. Using a longitudinal multi-case study of production teams in the British oil and gas industry we outline how internally or externally triggered modifications to the constellation of adoption rationales and attitudes towards a focal technology between subgroups caused changes to adoption decisions within a team. The constellations further seemed to impact usage patterns including conflicts about ICT use and the stability of adoption. Based on these observations, we suggest that group-based adoption can be differentiated in qualitatively different technology adoption states (TAS), which emerge as the result of disparate attitude-rationale configurations across subgroups in a user collective. With this re-conceptualization of collective adoption as technology adoption states, our study extends current group-based models by providing a new, qualitative lens towards the creation and stability of adoption patterns in complex user groups. With this our study offers a process view on the (dis)continuance of information systems and provides a basis for practical guidelines on how to deal with problematic adoption situations, when actors from multiple (sub)groups are involved.
Metadata
Item Type: | Article |
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Authors/Creators: |
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Copyright, Publisher and Additional Information: | © 2016 University of Minnesota. Reproduced in accordance with the publisher's self-archiving policy. |
Keywords: | Technology adoption; collective adoption; diversity; distribution; group valence; process view; case study |
Dates: |
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Institution: | The University of Sheffield |
Academic Units: | The University of Sheffield > Faculty of Social Sciences (Sheffield) > Management School (Sheffield) |
Depositing User: | Symplectic Sheffield |
Date Deposited: | 23 Aug 2016 11:51 |
Last Modified: | 01 Sep 2021 00:38 |
Published Version: | http://aisel.aisnet.org/cgi/viewcontent.cgi?articl... |
Status: | Published |
Publisher: | University of Minnesota, Management Information Systems Research Center |
Refereed: | Yes |
Open Archives Initiative ID (OAI ID): | oai:eprints.whiterose.ac.uk:98795 |