Mallett, O. and Wapshott, R. (2012) Mediating ambiguity: Narrative identity and knowledge workers. Scandinavian Journal of Management, 28 (1). 16 - 26. ISSN 0956-5221
Abstract
Drawing on Paul Ricoeur's approach to narrative identity and a longitudinal case study of a graphic design firm, this paper explores identity work provoked by organisational changes for one group of knowledge workers, graphic designers. The approach to identity work developed in this paper illuminates how these knowledge workers use narrative to mediate between social and personal identities during a period of significant organisational change. The narrative identity approach, derived from Ricoeur, embraces the multiplicity, complexity and potential contradictions encountered by knowledge workers facing threats to their personal identity. In addition to developing Ricoeur's thinking to understand identity work in an organisational context, the impact of organisational change for knowledge workers is highlighted for practitioners.
Metadata
Item Type: | Article |
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Authors/Creators: |
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Copyright, Publisher and Additional Information: | © 2011 Elsevier Ltd. This is an author produced version of a paper subsequently published in Scandinavian Journal of Management. Uploaded in accordance with the publisher's self-archiving policy. Article available under the terms of the CC-BY-NC-ND licence (https://creativecommons.org/licenses/by-nc-nd/4.0/) |
Keywords: | Ricoeur; Knowledge work; Identity work; Narrative identity; Mediation; Ambiguity; Designers |
Dates: |
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Institution: | The University of Sheffield |
Academic Units: | The University of Sheffield > Faculty of Social Sciences (Sheffield) > Management School (Sheffield) |
Depositing User: | Symplectic Sheffield |
Date Deposited: | 30 Oct 2015 09:59 |
Last Modified: | 01 Nov 2015 01:52 |
Published Version: | http://dx.doi.org/10.1016/j.scaman.2011.12.001 |
Status: | Published |
Publisher: | Elsevier |
Refereed: | Yes |
Identification Number: | 10.1016/j.scaman.2011.12.001 |
Open Archives Initiative ID (OAI ID): | oai:eprints.whiterose.ac.uk:91340 |