Mishra, JL, Allen, DK and Pearman, AD (2015) Understanding decision making during emergencies: a key contributor to resilience. EURO Journal on Decision Processes, 3 (3). pp. 397-424. ISSN 2193-9438
Abstract
The resilience of systems derives from many inputs, relating both to design and to operational planning. In the latter context the role and effective functioning of the ‘blue light’ emergency services is often critical. The judgements and decisions that have to be made are complex and time-constrained, often undertaken before all the critical information that might be wanted is available. Recent developments in decision research, notably the on-going dual process debate, suggest that the process of decision making adopted is often more complex than had previously been appreciated and strongly linked to both context and individual factors, notably expertise. In the light of such developments, this paper presents an empirical study of emergency responders working in realistic, non-laboratory conditions. It argues that recent moves to recognise the need to support, through the way in which information is provided, more intuitive as well as analytic modes of thinking in decision support are timely and that an important research agenda exists linking decision support design with a fuller understanding of exactly how individuals make their decisions in emergency conditions.
Metadata
Item Type: | Article |
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Authors/Creators: |
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Copyright, Publisher and Additional Information: | (c) 2015, Springer-Verlag Berlin Heidelberg and EURO - The Association of European Operational Research Societies. The final publication is available at Springer via http://dx.doi.org/10.1007/s40070-015-0039-z |
Keywords: | Decision making; Information use; Emergency services; Resilience; Activity theory |
Dates: |
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Institution: | The University of Leeds |
Academic Units: | The University of Leeds > Faculty of Business (Leeds) > Management Division (LUBS) (Leeds) |
Depositing User: | Symplectic Publications |
Date Deposited: | 09 Oct 2015 14:08 |
Last Modified: | 10 Mar 2016 21:54 |
Published Version: | http://dx.doi.org/10.1007/s40070-015-0039-z |
Status: | Published |
Publisher: | Springer Verlag |
Identification Number: | 10.1007/s40070-015-0039-z |
Open Archives Initiative ID (OAI ID): | oai:eprints.whiterose.ac.uk:88997 |