Zaefarian, G orcid.org/0000-0001-5824-8445, Najafi Tavani, Z orcid.org/0000-0002-6063-8378, Henneberg, SC et al. (1 more author) (2016) Do supplier perceptions of buyer fairness lead to supplier sales growth? Industrial Marketing Management, 53. pp. 160-171. ISSN 0019-8501
Abstract
Despite the growing number of studies focusing on fairness perceptions in buyer–supplier relationships, the pertinent literature mostly focuses on understanding the buyers' perceptions of fairness. In this study, we argue that sellers' perceptions of the fairness of the buyer are equally important but often overlooked. Moreover, existing research fails to provide empirical evidence for examining the long-term effects of fairness on sales growth. We address these gaps by reporting the results of a longitudinal study based on both primary data collected from automotive suppliers in 2009, and objective sales data for these suppliers from an automotive manufacturer over a three-year period after 2009. We employ a latent growth curve model, which reveals that only interactional and distributive fairness have a positive and significant effect on both trust and commitment. Our analysis further reveals that the positive effect of trust and commitment on sales growth is smaller as the supplier's level of dependency on the car manufacturer increases. When the buyer's perception of dependence is considered, these effects are reversed. Several managerial implications of these findings are provided.
Metadata
Item Type: | Article |
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Authors/Creators: |
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Copyright, Publisher and Additional Information: | © 2015, Elsevier. This is an author produced version of a paper published in Industrial Marketing Management. Uploaded in accordance with the publisher's self-archiving policy. |
Keywords: | Relationship quality;; Dependency; Fairness (justice) theory; sales growth |
Dates: |
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Institution: | The University of Leeds |
Academic Units: | The University of Leeds > Faculty of Business (Leeds) > Marketing Division (LUBS) |
Depositing User: | Symplectic Publications |
Date Deposited: | 27 Jul 2015 12:19 |
Last Modified: | 19 Apr 2021 13:33 |
Published Version: | http://dx.doi.org/10.1016/j.indmarman.2015.07.003 |
Status: | Published |
Publisher: | Elsevier |
Identification Number: | 10.1016/j.indmarman.2015.07.003 |
Open Archives Initiative ID (OAI ID): | oai:eprints.whiterose.ac.uk:88342 |