Williams, C.C., Windebank, J. and Nadin, S. (2012) Barriers to outsourcing household services to small business. Service Industries Journal, 32 (15). 2365 - 2377. ISSN 0264-2069
Abstract
It is popularly assumed that the main barrier that prevents household services from being outsourced to the small business sector is household disposable income. This paper evaluates critically whether this is the case. Reporting survey results from 418 households in the UK city of Sheffield, the finding is that cost is the main barrier in just 38% of instances. Nearly two-thirds of household services are undertaken in other ways either out of choice or due to the poor availability, quality and reliability of provision by small businesses. How these barriers to outsourcing household services might be tackled is then addressed. © 2012 Copyright Taylor and Francis Group, LLC.
Metadata
Item Type: | Article |
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Authors/Creators: |
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Copyright, Publisher and Additional Information: | © 2012 Taylor & Francis |
Keywords: | household services; outsourcing; small businesses; commodification; England |
Dates: |
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Institution: | The University of Sheffield |
Academic Units: | The University of Sheffield > Faculty of Social Sciences (Sheffield) > Management School (Sheffield) |
Depositing User: | Symplectic Sheffield |
Date Deposited: | 23 Jun 2015 10:16 |
Last Modified: | 30 Oct 2015 06:04 |
Published Version: | http://dx.doi.org/10.1080/02642069.2012.677826 |
Status: | Published |
Publisher: | Taylor & Francis |
Refereed: | Yes |
Identification Number: | 10.1080/02642069.2012.677826 |
Open Archives Initiative ID (OAI ID): | oai:eprints.whiterose.ac.uk:87310 |