Macroergonomics evaluation of a beer distribution process

The evaluation of the logistic processes and supply chains is carried out generally without taking into account the main users, i.e. the human resources that execute them. The objective of this study was to ascertain an index that would allow the evaluation of a beer distribution process, integrating both logistics and macroergonomics factors. The use of check lists, the review and analysis of official documents, interview questionnaires and the use of weights and averages permitted determining an index of macroergonomics evaluation of a beer distribution process. The calculation of the index of macroergonomics evaluation (IEMaE) also permitted to determine the range in which improvements could be implemented and the priority order according to the weighted average within the index calculated.