Vlachos, I (2014) A Conceptual Framework of Reverse Logistics Impact on Firm Performance. In: British Academy of Management (BAM) Conference, 09-11 Sep 2014, Belfast. (Unpublished)
Abstract
This study aims to examine the reverse logistics factors that impact upon firm performance. We review reverse logistics factors under three research streams: (a) resource-based view of the firm, including: Firm strategy, Operations management, and Customer loyalty (b) relational theory, including: Supply chain efficiency, Supply chain collaboration, and institutional theory, including: Government support and Cultural alignment. We measured firm performance with 5 measures: profitability, cost, innovativeness, perceived competitive advantage, and perceived customer satisfaction. We discuss implications for research, policy and practice.
Metadata
Item Type: | Conference or Workshop Item |
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Authors/Creators: |
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Keywords: | Reverse logistics; firm performance; resource-based view of the firm; relational theory; institutional theory. |
Dates: |
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Institution: | The University of Leeds |
Academic Units: | The University of Leeds > Faculty of Business (Leeds) > Management Division (LUBS) (Leeds) |
Depositing User: | Symplectic Publications |
Date Deposited: | 06 Oct 2015 12:27 |
Last Modified: | 15 Jan 2018 19:10 |
Status: | Unpublished |
Open Archives Initiative ID (OAI ID): | oai:eprints.whiterose.ac.uk:85801 |