Vlachos, IP (2014) A hierarchical model of the impact of RFID practices on retail supply chain performance. Expert Systems with Applications, 41 (1). 5 - 15. ISSN 0957-4174
Abstract
The primary purpose of this study was to evaluate the impact of radio frequency identification (RFID) practices on supply chain performance. We examined eight variables of RFID applications grouped in two categories: location (supplier’s warehouse, retailer’s central warehouse, retailer’s local warehouse, retailer’s owned stores) and utilisation (standards, transportation, pallet level, specialised software). Given the inherent difficulty in assessing supply chain performance and the widespread use of different performance models, such as the SCOR and balanced scorecard, we developed a list of performance indicators. Factor analysis produced 7 supply chain performance factors: supplier, inventory, distribution, ordering, plan, sales, and forecasting. Empirical data were collected via an online survey administered to 300 retail companies. 130 usable questionnaires were returned, for a 43.3% response rate. To the best of our knowledge, this is the first study to provide an analytical model that places supply chain performance indicators as dependent variables in a hierarchical regression equation with RFID variables as independent variables. Results found that the implementation of RFID practices significantly affect the supply chain performance in the following areas: supplier, inventory, distribution, plan, sales, and forecasting. RFID can improve the performance of distribution systems, including products dispatched and inventory in transit by 33.8% and stock availability by 45.6%. This study contributes to both the RFID and the supply chain performance literatures. Limitations and suggestions for further research are also discussed.
Metadata
Item Type: | Article |
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Authors/Creators: |
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Copyright, Publisher and Additional Information: | (c) 2013, Elsevier Ltd. All rights reserved. This is an author produced version of a paper published in Expert Systems with Applications. Uploaded in accordance with the publisher's self-archiving policy. |
Keywords: | RFID; Supply chain performance; Key performance indicators; Retailing; Technology adoption |
Dates: |
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Institution: | The University of Leeds |
Academic Units: | The University of Leeds > Faculty of Business (Leeds) > Management Division (LUBS) (Leeds) |
Depositing User: | Symplectic Publications |
Date Deposited: | 18 Aug 2015 13:42 |
Last Modified: | 18 Jan 2018 11:17 |
Published Version: | http://dx.doi.org/10.1016/j.eswa.2013.07.006 |
Status: | Published |
Publisher: | Elsevier |
Identification Number: | 10.1016/j.eswa.2013.07.006 |
Open Archives Initiative ID (OAI ID): | oai:eprints.whiterose.ac.uk:85800 |