Galati, A, Djemame, K orcid.org/0000-0001-5811-5263, Fletcher, M et al. (3 more authors) (2014) A WS-Agreement Based SLA Implementation for the CMAC Platform. In: Altmann, J, Vanmechelen, K and Rana, OF, (eds.) Economics of Grids, Clouds, Systems, and Services (Lecture Notes in Computer Science). Economics of Grids, Clouds, Systems, and Services: 11th International Conference, GECON 2014, 16-18 Sep 2014, Cardiff, UK. Springer , pp. 159-171. ISBN 978-3-319-14608-9
Abstract
The emerging transformation from a product oriented economy to a service oriented economy based on Cloud environments envisions new scenarios where actual QoS (Quality of Service) mechanisms need to be redesigned. In such scenarios new models to negotiate and manage Service Level Agreements (SLAs) are necessary. An SLA is a formal contract which defines acceptable service levels to be provided by the Service Provider to its customers in measurable terms. SLAs are an essential component in building Cloud systems where commitments and assurances are specified, implemented, monitored and possibly negotiable. This is meant to guarantee that consumers’ service quality expectations can be achieved. In fact, the level of customer satisfaction is crucial in Cloud environments, making SLAs one of the most important and active research topics. This paper presents an SLA implementation for negotiation, monitoring and renegotiation of agreements for Cloud services based on the CMAC (Condition Monitoring on A Cloud) platform. CMAC offers condition monitoring services in cloud computing environments to detect events on assets as well as data storage services.
Metadata
Item Type: | Proceedings Paper |
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Copyright, Publisher and Additional Information: | © 2014 Springer International Publishing Switzerland. This is an author produced version of a paper presented at the 11th International Conference, GECON 2014, and published in Economics of Grids, Clouds, Systems, and Services (Lecture Notes in Computer Science 8914). Uploaded in accordance with the publisher's self-archiving policy. The final publication is available at Springer via http://dx.doi.org/10.1007/978-3-319-14609-6_11. |
Keywords: | SLA; WS-Agreement; Requirements; Negotiation |
Dates: |
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Institution: | The University of Leeds |
Academic Units: | The University of Leeds > Faculty of Engineering & Physical Sciences (Leeds) > School of Computing (Leeds) > Institute for Computational and Systems Science (Leeds) |
Depositing User: | Symplectic Publications |
Date Deposited: | 08 Jul 2016 08:25 |
Last Modified: | 25 Jan 2018 01:28 |
Published Version: | https://dx.doi.org/10.1007/978-3-319-14609-6_11 |
Status: | Published |
Publisher: | Springer |
Identification Number: | 10.1007/978-3-319-14609-6_11 |
Related URLs: | |
Open Archives Initiative ID (OAI ID): | oai:eprints.whiterose.ac.uk:85684 |