Godfrey, M and Johnson, O (2009) Digital circles of support: meeting the information needs of older people. Computers in Human Behavior, 25 (3). 633 - 642. ISSN 0747-5632
Abstract
The UK Government strategy for aging in the 21st century challenges conceptions of older people as passive recipients of care and promotes their engagement as active citizens. The strategy includes a commitment to test services which embody these principles with a range of innovative pilot projects. This paper summarises research on older people's information needs and use which informed the design for one of these projects, Leeds Link-Age Plus. The research explored the complex circumstances around which older people access and use social and community information-a topic that has received limited attention in the literature. It considers how the use of informal networks for securing information, advice and advocacy can be supported by technology literate mediators, who may be older people located within local community or voluntary organisations. Emphasising the mediator in design facilitates social contacts, directly addresses issues of trust and can reduce the chance of causing distress dealing with complex information. A model is suggested for using emerging technology to introduce new ways in which information for older adults can be improved by digital 'circles of support' - a form of social network where mediators collaborate to create and share self-authored content.
Metadata
Item Type: | Article |
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Authors/Creators: |
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Copyright, Publisher and Additional Information: | (c) 2009, Elsevier. This is an author produced version of a paper published in Computers in Human Behavior. Uploaded in accordance with the publisher's self-archiving policy. NOTICE: this is the author’s version of a work that was accepted for publication in Computers in Human Behavior. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. A definitive version was subsequently published in Computers in Human Behavior, 25, 3, (2009) DOI 10.1016/j.chb.2008.08.016 |
Keywords: | Older people; ageing; social networks; information access; digital divide; mediator |
Dates: |
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Institution: | The University of Leeds |
Academic Units: | The University of Leeds > Faculty of Engineering & Physical Sciences (Leeds) > School of Computing (Leeds) The University of Leeds > Faculty of Medicine and Health (Leeds) > School of Medicine (Leeds) > Leeds Institute of Health Sciences (Leeds) > Academic Unit of Elderly Care and Rehabilitation (Leeds) |
Depositing User: | Symplectic Publications |
Date Deposited: | 16 Jun 2014 13:55 |
Last Modified: | 16 Jun 2014 13:56 |
Published Version: | http://dx.doi.org/10.1016/j.chb.2008.08.016 |
Status: | Published |
Publisher: | Elsevier |
Identification Number: | 10.1016/j.chb.2008.08.016 |
Open Archives Initiative ID (OAI ID): | oai:eprints.whiterose.ac.uk:79249 |