Aleixo, C., Isaías, P. and Nunes, J.M.B. (2011) Digital divide: A study on Portuguese Municipalities' web sites. In: Proceedings of the IADIS International Conferences: ICT, Society and Human Beings 2011. IADIS International Conferences: ICT, Society and Human Beings, 20-26 Jul 2011, Rome, Italy. IADIS , 125 - 132.
Abstract
This paper presents a study performed on Portuguese Municipalities' web sites in relation its usability with regard to digital inclusion. A recent study has shown that Portugal ranks among top in making available e-government facilitators (i.e. web sites and portals) to its citizens. Through a desktop qualitative cognitive walkthrough, using a set of pre-selected usability guidelines linked with digital literacies, a subset of municipalities' web sites were assessed and results showed that in terms of usability for digital inclusion only two of the municipalities' web sites evaluated scored good and a clear majority of 65% of these scored reasonable. This means that there is a long way to work in order to bridge this digital divide. This paper makes an innovative contribution to the discussion about minimising digital exclusion through usability guidelines. © 2011 IADIS.
Metadata
Item Type: | Proceedings Paper |
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Authors/Creators: |
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Copyright, Publisher and Additional Information: | © 2011 IADIS. Reproduced with permission from the copyright holder. |
Keywords: | Usability guidelines; Digital inclusion; Local e-government; Portugal; Information literacy; Cognitive walkthrough. |
Dates: |
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Institution: | The University of Sheffield |
Academic Units: | The University of Sheffield > Faculty of Social Sciences (Sheffield) > Information School (Sheffield) |
Depositing User: | Symplectic Sheffield |
Date Deposited: | 08 May 2014 12:58 |
Last Modified: | 19 Dec 2022 13:27 |
Published Version: | http://www.iadisportal.org/ |
Status: | Published |
Publisher: | IADIS |
Refereed: | Yes |
Open Archives Initiative ID (OAI ID): | oai:eprints.whiterose.ac.uk:78862 |