Condotta, A and Shakhlevich, NV (2014) Scheduling patient appointments via multilevel template: a case study in chemotherapy. Operations Research for Health Care, 3 (3). 129 - 144. ISSN 2211-6923
Abstract
This paper studies a multi-criteria optimization problem which appears in the context of booking chemotherapy appointments. The main feature of the model under study is the requirement to book for each patient multiple appointments which should follow a pre-specified multi-day pattern. Each appointment involves several nurse activities which should also follow a pre-specified intra-day pattern. The main objectives are to minimize patients’ waiting times and peaks of nurses’ workload for an outpatient clinic. Our solution approach is based on the concept of a multi-level template schedule which is generated for a set of artificial patients with typical treatment patterns. There are two stages in template generation: the multi-day stage, which fixes appointment dates for all artificial patients, and the intra-day stage, which fixes for each day appointment starting times and patient allocation to nurses. The running schedule is created by considering actual patients one by one as they arrive to the clinic. Booking appointments for each new patient is performed by assigning appropriate dates and times of the template schedule following the prescribed multi-day and intra-day patterns. Additional rescheduling procedure is used to re-optimize intra-day schedules on a treatment day or shortly beforehand. The key stages of the scheduling process are modeled as integer linear programs and solved using CPLEX solver. We demonstrate the effectiveness of our approach through case-based scenarios derived from a real clinic and discuss the advantages that the multi-level template can bring.
Metadata
Item Type: | Article |
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Authors/Creators: |
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Copyright, Publisher and Additional Information: | (c) 2014, Elsevier. NOTICE: this is the author’s version of a work that was accepted for publication in Operations Research for Health Care. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. A definitive version was subsequently published in Operations Research for Health Care, 3, 2014 http://dx.doi.org/10.1016/j.orhc.2014.02.002 |
Keywords: | Patient scheduling; treatment patterns; template schedule; integer linear programming |
Dates: |
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Institution: | The University of Leeds |
Academic Units: | The University of Leeds > Faculty of Engineering & Physical Sciences (Leeds) > School of Computing (Leeds) > Institute for Computational and Systems Science (Leeds) |
Depositing User: | Symplectic Publications |
Date Deposited: | 18 Jun 2014 11:29 |
Last Modified: | 17 Jan 2018 13:48 |
Published Version: | http://dx.doi.org/10.1016/j.orhc.2014.02.002 |
Status: | Published |
Publisher: | Elsevier |
Identification Number: | 10.1016/j.orhc.2014.02.002 |
Open Archives Initiative ID (OAI ID): | oai:eprints.whiterose.ac.uk:78175 |