Cooper, R and O'Hara, R (2010) Patients' and staffs' experiences of an automated telephone weather forecasting service. Journal of Health Services Research and Policy, 15 (Sup 2). 41 - 46.
Abstract
Patients with chronic obstructive pulmonary disease (COPD) have recently been offered severe weather warnings and medication reminders using an automated telephone service and interactive voice recognition technology. Our aim was to explore patients' and health care staffs' perceptions and experiences of the technologies, their contribution to the management of COPD and implementation issues.
Metadata
| Item Type: | Article |
|---|---|
| Authors/Creators: |
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| Keywords: | Adult; Aged; Attitude of Health Personnel; England; Female; Humans; Information Dissemination; Interviews as Topic; Male; Middle Aged; Patient Satisfaction; Pulmonary Disease, Chronic Obstructive; Qualitative Research; Reminder Systems; Self Care; Telephone; Weather |
| Dates: |
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| Institution: | The University of Sheffield |
| Academic Units: | The University of Sheffield > Faculty of Medicine, Dentistry and Health (Sheffield) > School of Health and Related Research (Sheffield) > Section of Public Health (Sheffield) |
| Depositing User: | Symplectic Sheffield |
| Date Deposited: | 16 Aug 2013 13:53 |
| Last Modified: | 15 Sep 2014 03:10 |
| Published Version: | http://dx.doi.org/10.1258/jhsrp.2009.009101 |
| Status: | Published |
| Publisher: | Sage |
| Identification Number: | 10.1258/jhsrp.2009.009101 |
| Related URLs: | |
| Open Archives Initiative ID (OAI ID): | oai:eprints.whiterose.ac.uk:76222 |
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