Using research findings to change agency culture and practice

This article focuses on findings from a qualitative study examining the induction and supervision of a range of staff engaged in family and child care work in two Children’s Services in the north of England. The consistent view of respondents was that they preferred to be approached by line managers in ways that were person centred. Links are made between this approach and the underpinning values of a learning organisation. The way in which authorities respond to induction and supervision may have implications for wider strategies aimed at improving recruitment and retention.