Mothers' use of social media as a health information source about child autism in Saudi Arabia

In Saudi Arabia, mothers of autistic children face difficulties accessing accurate information and reliable support due to limited services and social stigma. This paper presents early findings from an ongoing qualitative study exploring mothers' information behaviour, including how they seek, evaluate, and use autism-related information via social media and AI tools. Based on interviews with six mothers of autistic children, the study shows how social media provides emotional validation, peer support, and practical insights. Mothers evaluate information based on how often they encounter it, personal experience, and ChatGPT, which they use to verify, simplify, or explain information. Alexa also became a communication aid for a blind autistic child. These findings reveal how mothers actively manage uncertainty and compensate for gaps in professional support. The paper contributes to understanding autism-related information behaviour in a Saudi context. It highlights the need for more accessible, accurate digital resources for underserved families lacking trained professionals, public awareness, and inclusive education options.