Learning from experiences of remediation in the building safety crisis

Building safety problems identified in the aftermath of the 2017 Grenfell Tower fire have resulted in the need for large-scale remediation of buildings around the UK. In many cases, this means removing external wall systems comprised of cladding and insulation, and retrofitting buildings with alternative materials. In some cases, internal works to communal areas and people’s homes are also required

The purpose of this research is to report the experiences of leaseholders living in buildings which have been undergoing remediation. It also aims to generate learning and key principles in order to improve the experience in the many buildings in which work is yet to commence

This report is based on a survey of 149 leaseholders and in-depth, semi-structured interviews with 21 leaseholders in England who have experience of building safety remediation.