Service design of green and low-carbon intracity logistics:an AHP approach

Climate change is the greatest global challenge faced by mankind today. With a rise in intelligent shared logistics and public awareness of environmental protection, implicit problems in intracity logistics, such as environmental pollution, resource waste, high carbon energy consumption and greenhouse gas emissions, should be solved urgently to achieve carbon neutrality. On this background, this study combines the analytic hierarchy process and gray correlation method to provide the best decision-making choice and benchmark enterprise for the green and low-carbon development of intracity logistics. In this research, the distribution business of six intracity logistics enterprises with the highest market share in China was investigated in detail. The target hierarchy standard focused on four aspects of green logistics: operation ability, infrastructure, resource utilisation and personnel factors. The four aspects are extended to 16 criteria. Supported by the survey data, this study provides a realistic reference for decision-making and a benchmark case for the low-carbon development of intracity logistics.