Schlicht, I.B. orcid.org/0000-0002-5037-2203, Zhao, Z. orcid.org/0000-0002-3060-269X, Sayin, B. orcid.org/0000-0001-6804-127X et al. (2 more authors) (2025) Do LLMs provide consistent answers to health-related questions across languages? In: Hauff, C., Macdonald, C., Jannach, D., Kazai, G., Nardini, F.M., Pinelli, F., Silvestri, F. and Tonellotto, N., (eds.) Advances in Information Retrieval: 47th European Conference on Information Retrieval, ECIR 2025, Lucca, Italy, April 6–10, 2025, Proceedings, Part III. 47th European Conference on Information Retrieval, ECIR 2025, 06-10 Apr 2025, Lucca, Italy. Springer Nature Switzerland , pp. 314-322. ISBN 9783031887130
Abstract
Equitable access to reliable health information is vital for public health, but the quality of online health resources varies by language, raising concerns about inconsistencies in Large Language Models (LLMs) for healthcare. In this study, we examine the consistency of responses provided by LLMs to health-related questions across English, German, Turkish, and Chinese. We largely expand the HealthFC dataset by categorizing health-related questions by disease type and broadening its multilingual scope with Turkish and Chinese translations. We reveal significant inconsistencies in responses that could spread healthcare misinformation. Our main contributions are 1) a multilingual health-related inquiry dataset with meta-information on disease categories, and 2) a novel prompt-based evaluation workflow that enables sub-dimensional comparisons between two languages through parsing. Our findings highlight key challenges in deploying LLM-based tools in multilingual contexts and emphasize the need for improved cross-lingual alignment to ensure accurate and equitable healthcare information.
Metadata
Item Type: | Proceedings Paper |
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Copyright, Publisher and Additional Information: | © 2025 The Authors. Except as otherwise noted, this author-accepted version of a journal article published in Advances in Information Retrieval: 47th European Conference on Information Retrieval, ECIR 2025, Lucca, Italy, April 6–10, 2025, Proceedings, Part III is made available via the University of Sheffield Research Publications and Copyright Policy under the terms of the Creative Commons Attribution 4.0 International License (CC-BY 4.0), which permits unrestricted use, distribution and reproduction in any medium, provided the original work is properly cited. To view a copy of this licence, visit http://creativecommons.org/licenses/by/4.0/ |
Keywords: | Multilingual Q&A; Healthcare Misinformation; Consistency Evaluation; Large Language Models |
Dates: |
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Institution: | The University of Sheffield |
Academic Units: | The University of Sheffield > Faculty of Engineering (Sheffield) > Department of Computer Science (Sheffield) |
Depositing User: | Symplectic Sheffield |
Date Deposited: | 22 Apr 2025 10:22 |
Last Modified: | 22 Apr 2025 11:05 |
Status: | Published |
Publisher: | Springer Nature Switzerland |
Refereed: | Yes |
Identification Number: | 10.1007/978-3-031-88714-7_30 |
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Sustainable Development Goals: | |
Open Archives Initiative ID (OAI ID): | oai:eprints.whiterose.ac.uk:225646 |