Adapting mental health needs analysis activities to online and hybrid methods: lessons learned during Covid-19

Abstract

In response to the shift to remote work due to COVID-19, the challenges and opportunities of conducting mental health needs analysis activities via online and hybrid methods were explored, along with the influences on task-technology adaptations. Through online focus group interviews, the findings have revealed that the type of task performed and situational factors influenced the experience of challenges and opportunities. More opportunities were associated with dyadic activities, whereas challenges were particularly salient within group activities. Only adaptations aimed at enhancing opportunities and resources were continued long-term. Implications for Information Systems theory and organizational practice are discussed.

Metadata

Item Type:	Article
Authors/Creators:	Axtell, C. https://orcid.org/0000-0002-4125-6534 Vasquez, C. Christensen, M. Innstrand, S.T. De Angelis, M. Mazzetti, G. Pelzer, V. van den Heuvel, M. Tušl, M. Šípová, I. Muschalla, B. Llorens, S. Zuberbuhler, J.P.
Copyright, Publisher and Additional Information:	© 2025 The Authors. Except as otherwise noted, this author-accepted version of a journal article published in Information & Management is made available via the University of Sheffield Research Publications and Copyright Policy under the terms of the Creative Commons Attribution 4.0 International License (CC-BY 4.0), which permits unrestricted use, distribution and reproduction in any medium, provided the original work is properly cited. To view a copy of this licence, visit http://creativecommons.org/licenses/by/4.0/
Keywords:	Commerce, Management, Tourism and Services; Business Systems In Context; Strategy, Management and Organisational Behaviour; 46 Information and Computing Sciences; Information Systems; Infectious Diseases; Clinical Research; Emerging Infectious Diseases; Behavioral and Social Science; Coronaviruses
Dates:	Published: June 2025 Published (online): 7 March 2025 Accepted: 5 March 2025 Submitted: 9 May 2023
Institution:	The University of Sheffield
Academic Units:	The University of Sheffield > Faculty of Social Sciences (Sheffield) > Management School (Sheffield)
Funding Information:	Funder Grant number EUROPEAN COMMISSION - HORIZON 2020 847386
Depositing User:	Symplectic Sheffield
Date Deposited:	14 Mar 2025 12:57
Last Modified:	18 Mar 2025 15:19
Status:	Published
Publisher:	Elsevier BV
Refereed:	Yes
Identification Number:	10.1016/j.im.2025.104132
Open Archives Initiative ID (OAI ID):	oai:eprints.whiterose.ac.uk:224457

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Adapting mental health needs analysis activities to online and hybrid methods: lessons learned during Covid-19

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