Johnson, J., Pointon, L., Kaur, E. et al. (3 more authors) (2024) What are the barriers and facilitators for health and social care professionals accessing organizational wellbeing support services? A mixed-methods study. Journal of Workplace Behavioral Health. ISSN 1555-5240
Abstract
Recent years have seen increases in workers’ stress levels and sickness absence rates. Organizations have increased the number of wellbeing support services they offer employees, but uptake has been poor. This study investigated barriers and facilitators to accessing organizational wellbeing support services. A two-study, mixed-methods design in health and social care employees was used. Study 1 conducted a directed content analysis of qualitative interview data based on the Theoretical Domains Framework (TDF) to identify barriers and facilitators. These were translated into survey items. Study 2 conducted a quantitative cross-sectional survey to assess whether the number of barriers and facilitators was associated with the likelihood of service use. Study 1 (n = 20) created a survey list of 23 barriers and 23 facilitators. Study 2 (n = 162) found that a greater number of facilitators was associated with a greater likelihood of service access, but number of barriers was not. We concluded that increasing facilitators may increase employee uptake of wellbeing support services. Facilitators include making access routes to services simple and efficient and circulating regular information to staff about available services.
Metadata
Item Type: | Article |
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Authors/Creators: |
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Copyright, Publisher and Additional Information: | © 2024 The Author(s). Published with license by Taylor & Francis Group, LLC This is an Open Access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. The terms on which this article has been published allow the posting of the Accepted Manuscript in a repository by the author(s) or with their consent. |
Keywords: | Theoretical domains framework; organizational management; health services accessibility; sickness absence; healthcare workforce; mixed-methods research |
Dates: |
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Institution: | The University of Leeds |
Academic Units: | The University of Leeds > Faculty of Medicine and Health (Leeds) > School of Psychology (Leeds) |
Funding Information: | Funder Grant number Leeds & York Partnership NHS Foundation Trust Not Known |
Depositing User: | Symplectic Publications |
Date Deposited: | 12 Sep 2024 13:02 |
Last Modified: | 30 Sep 2024 15:12 |
Published Version: | https://www.tandfonline.com/doi/full/10.1080/15555... |
Status: | Published online |
Publisher: | Taylor & Francis |
Identification Number: | 10.1080/15555240.2024.2401347 |
Open Archives Initiative ID (OAI ID): | oai:eprints.whiterose.ac.uk:217085 |