Mistreated but Still Resilient! Unraveling the Role of Servant Leadership in Mitigating the Adverse Consequences of Care Recipients' Incivility

Mostafa, A.M.S. orcid.org/0000-0001-5701-1630, Yalabik, Z.Y., Eyiusta, C.M. et al. (2 more authors) (Cover date: January/February 2025) Mistreated but Still Resilient! Unraveling the Role of Servant Leadership in Mitigating the Adverse Consequences of Care Recipients' Incivility. Human Resource Management, 64 (1). pp. 99-115. ISSN 0090-4848

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Item Type: Article
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© 2024 The Author(s). Human Resource Management published by Wiley Periodicals LLC. This is an open access article under the terms of the Creative Commons Attribution License, which permits use, distribution and reproduction in any medium, provided the original work is properly cited.

Keywords: care recipient incivility; care worker resilience; servant leadership; social care context; work meaningfulness
Dates:
  • Published: 1 January 2025
  • Published (online): 16 September 2024
  • Accepted: 20 August 2024
Institution: The University of Leeds
Academic Units: The University of Leeds > Faculty of Business (Leeds) > Management Division (LUBS) (Leeds)
Depositing User: Symplectic Publications
Date Deposited: 03 Sep 2024 10:26
Last Modified: 18 Feb 2025 14:30
Status: Published
Publisher: Wiley
Identification Number: 10.1002/hrm.22251
Open Archives Initiative ID (OAI ID):

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