Advancing Customer Feedback Systems with Blockchain

Ballandies, M.C., Holzwarth, V., Sunderland, B. et al. (2 more authors) (2024) Advancing Customer Feedback Systems with Blockchain. Business & Information Systems Engineering. ISSN 2363-7005

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Item Type: Article
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© The Author(s) 2024. This article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence, and indicate if changes were made. The images or other third party material in this article are included in the article's Creative Commons licence, unless indicated otherwise in a credit line to the material. If material is not included in the article's Creative Commons licence and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this licence, visit http://creativecommons.org/licenses/by/4.0/.

Keywords: Design science research; Blockchain; Feedback system; Cryptoeconomics; Value-sensitive design; Token engineering; Token incentives
Dates:
  • Published (online): 10 June 2024
  • Accepted: 16 April 2024
Institution: The University of Leeds
Academic Units: The University of Leeds > Faculty of Engineering & Physical Sciences (Leeds) > School of Computing (Leeds) > Distributed Systems & Services
Funding Information:
Funder
Grant number
MRC (Medical Research Council)
MR/W009560/1
Depositing User: Symplectic Publications
Date Deposited: 05 Jul 2024 13:11
Last Modified: 05 Jul 2024 13:11
Status: Published online
Publisher: Springer Nature
Identification Number: 10.1007/s12599-024-00873-8
Open Archives Initiative ID (OAI ID):

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